Shipping Information
MEDLEY SHIPPING INFORMATION
COVID-19
Australia Post are currently experiencing some delays due to the impacts of COVID-19. A majority of parcels are arriving on time, there are ongoing challenges presented that may impact your delivery time.
If you would like more information, Australia Post will be providing regular updates:
https://auspost.com.au/about-us/news-media/important-updates
We thank you for your patience and understanding during these unprecedented times.
SHIPPING
Medley ships to Australia and New Zealand only.
Medley offers free standard shipping on all Australian orders over $100 and free express shipping on all New Zealand orders over $200.
|
COUNTRY |
ORDER VALUE |
DELIVERY METHOD |
SHIPPING TIME |
RATE |
|
AUS |
Less than $100 |
Australia Post Standard |
*2-5 business days |
$9.90 |
|
AUS |
More than $100 |
Australia Post Standard |
*2-5 business days |
FREE |
| AUS | Any value | StarTrack Express | *1-3 business days | $14.90 |
| NZ | Less than $200 | DHL Express | *2-7 business days | $15.00 AUD |
| NZ | More than $200 | DHL Express | *2-7 business days | FREE |
*All shipping times are estimates and start from the date of dispatch. Please allow 1-3 days for processing.
ENGRAVING
Any orders including complimentary laser engraving, are completed in our Australian studio. Please note an additional 3 days will be applied to delivery. Once engraved this item cannot be returned unless faulty.
Once your order has shipped, we’ll send you an email with a handy tracking link so you can watch your order from dispatch to your door.
If you have any questions regarding shipment of an order, please contact us.
Please Note
The above delivery times are estimates only and we will not be responsible for late deliveries.